Dear Customers, Hello!

The Spring Festival of the Year of the Dragon 2024 is approaching, SpeedVM would like to wish you all a happy Chinese New Year, a happy family and all the best! According to "The Office of the State Council announced the 2024 Spring Festival Holiday Arrangement", combined with the actual situation and work arrangements of the company, we would like to notify the relevant matters as follows:

1. Spring Festival Holiday

February 5, 2024 - February 17, 2024, a total of 12 days.

During the Spring Festival, we will continue to serve you:

Work order processing time: 6-12 hours

Physical machine turn-on time: 24-48 hours

Cloud server turn-on time: real-time

2. Warm tips

Please pay attention to the expiration time of the resources and renew the fee in advance to avoid the business being affected;

Please expand and upgrade the capacity in advance according to the business utilization situation to avoid the business being affected;

Due to the network closure of the server room during the Chinese New Year period, equipment access will be affected, it is recommended to arrange in advance, network closure time: 0:00 on February 7, 2024 - 24:00 on February 17, 2024, other maintenance will not be affected;

Complaints and suggestions will be received normally during the Spring Festival, and we will handle them on February 18, 2024 at the first time;

In the new year, SpeedVM will continue to provide high-quality cloud computing services, and with the spirit of "Crowning Pangs", we will watch the cloud traveling for thousands of miles, and with the original intention of holding the spirit of "Yazhi", we will move forward together with you and win the opportunities together!

Thursday, 1st February, 2024，10:18am