Dear Customers, Hello!
The Spring Festival of the Year of the Dragon 2025 is approaching, SpeedVM would like to wish you all a happy Chinese New Year, a happy family and all the best! According to "The Office of the State Council announced the 2025 Spring Festival Holiday Arrangement", combined with the actual situation and work arrangements of the company, we would like to notify the relevant matters as follows:
1. Spring Festival Holiday
January 25, 2025 - February 8, 2025, a total of 14 days.
During the Spring Festival, we will continue to serve you:
Work order processing time: 6-12 hours
Physical machine turn-on time: 24-48 hours
Cloud server turn-on time: real-time
2. Warm tips
Please pay attention to the expiration time of the resources and renew the fee in advance to avoid the business being affected;
Please expand and upgrade the capacity in advance according to the business utilization situation to avoid the business being affected;
Due to the network closure of the server room during the Chinese New Year period, equipment access will be affected, it is recommended to arrange in advance, network closure time: 0:00 on January 28, 2025 - 24:00 on February 8, 2025, other maintenance will not be affected;
Complaints and suggestions will be received normally during the Spring Festival, and we will handle them on February 8, 2025 at the first time;
In the new year, SpeedVM will continue to provide high-quality cloud computing services!
Sunday, 19th January, 2025,13:09pm